What are the two methods available for users to manage their quarantined items?

The correct answer highlights two effective methods that users can utilize to manage their quarantined items. The quarantine digest email provides users with a summary of items that have been quarantined, allowing them to quickly review and take action, such as releasing or permanently deleting those items. This feature enhances user convenience and ensures they remain informed about threats detected by the firewall.

In addition, the User Portal offers an interface where users can log in to view their quarantined items directly. This web-based access allows for real-time management, enabling users to take actions on their quarantined items without needing to rely on email notifications alone. Together, these two methods give users flexibility and control over the management of quarantined content.

The other options, while referring to different methods, do not capture the specific capabilities designed for users to manage quarantined items in the context of Sophos Firewall. Direct contact with an administrator and referencing a user manual may enable users to handle issues or seek information, but they do not provide the direct management capabilities outlined in the correct answer. Similarly, API access and email notifications might be relevant in various contexts but do not specifically serve the same user management functions as the quarantine digest email and User Portal.